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Three Feet Please!

Three feet freezeOn September 16, a new law took effect in California requiring California drivers to provide a three foot buffer when passing bicyclists. Entitled “Three Feet for Safety Act”, this new law is intended to protect bicycle riders from aggressive drivers. Bicycles are a healthy and also a relaxing way to get around, but can be unnecessarily dangerous if an automobile is following or passing too close. According to the League of American Bicyclists, forty percent of bicycle accident fatalities are caused by unsafe passing by automobiles. The previous version of the law maintained that a driver must provide a safe and adequate distance, but did not specify exactly how many feet that should be. Drivers should remember to respect the bike lane and not intrude on the space designated for bicyclists.

So, what sort of things are three feet long? How about three Subway footlong sandwiches? The height of a tennis net in the middle? It’s also the length of a guitar, the height of a five year old, the width of a standard door, and the equivalent of 9 Twinkies.

Additional information:
DMV YouTube Video
DMV Press Release

A Fab-u-lous DMV Transaction at the Fab Fair

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The California DMV’s summer fair kickoff begins at the San Diego County Fair! The fair started on June 7, 2014 and runs through July 6, 2014. The fair theme honors the Beatles’ and the British Invasion that revolutionized the music industry 50 years ago.

Stop by the Exhibit Hall to learn and experience DMV’s online services.   Need to pay your vehicle registration or renew you driver’s license/identification card? DMV’s knowledgeable and friendly employees will assist you with the online transactions and answer DMV related questions.

Don’t miss out on the fun, entertainment, and of course the deep fried foods.

AB 60 – What You Need to Know

AB60 DL Implementation logo

Assembly Bill (AB) 60 requires DMV to issue an original driver license to an applicant who is unable to submit satisfactory proof that his or her presence in the United States is authorized under federal law. Driver license applicants under AB 60 must meet all other qualifications for licensure and must provide satisfactory proof of identity and California residency.

So, how can an applicant prepare oneself?

On the day the applicant applies for a driver license, he or she will need to take a knowledge test. Following are ways to help prepare for the knowledge test:

  • Study the California Driver Handbook, which is available in the following languages: English, Spanish, Arabic, Armenian, Chinese, Farsi, Korean, Punjabi, Russian, Tagalog, and Vietnamese. You can also download the driver handbook for iPhone and iPad through the Apple App Store.
  • Gather all documents that can help establish residency and verify your identity.

Still want to know more? Please visit DMV’s AB 60: Driver License Implementation webpage to obtain other resources and updates.

Statement on Credit Card Processing Issue

The Department of Motor Vehicles has been alerted by law enforcement authorities to a potential security issue within its credit card processing services.

There is no evidence at this time of a direct breach of the DMV’s computer system. However, out of an abundance of caution and in the interest of protecting the sensitive information of California drivers, the DMV has opened an investigation into any potential security breach in conjunction with state and federal law enforcement.

In its investigation, the department is performing a forensic review of its systems and seeking information regarding any potential breach from both the external vendor that processes the DMV’s credit card transactions and the credit card companies themselves.

Protecting the identity and security of our customers is our highest priority and we fully understand the potential impact any breach of security can have. The department has implemented heightened monitoring of all DMV website traffic and credit card transactions. We will immediately notify any affected DMV customers as quickly as possible if we find any issue. DMV customers are also encouraged to closely monitor their credit card statements and transactions for any fraudulent or unusual activity and report it to their credit card company immediately.

DMV customers can continue to pay with cash, check, or money order in person at their local DMV office. Californians with questions about fraud or identity theft can access important information on through this DMV Identity Fraud Factsheet.

We will continue to provide consumer updates on our website www.dmv.ca.gov as we gather more factual information.

5 Easy Ways to Renew Your Vehicle Registration

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Did you know the DMV offers five simple ways to renew your vehicle registration? We realize it may not always be convenient to visit a field office, so we offer the following alternative ways to renew your vehicle and be on your way:

1)      Renewal by mail – Simply send in your renewal notice along with the required payment. Your registration card and sticker will arrive in the mail shortly after!

2)      Online renewal – If you’re eligible to renew online, all you need is the last 5 digits of your VIN and your license plate number.

3)      Renewal by self-service terminal (SST) – A self-service terminal allows you to complete your registration process using touch screen technology and immediately dispenses your registration card and sticker. It’s quick and easy! Check the list of locations to make sure an SST is available at your local office.

4)      Renewal by telephone – To renew by phone, all you need to do is dial DMV’s Automated Telephone Service at 1-800-777-0133. When prompted, you will need to provide your renewal identification number (RIN) found on your renewal notice, last five digits of your VIN number and your license plate number.

And if you prefer, you can still visit the field office and renew your vehicle registration. Here’s how:

5)      Visit your nearest DMV field office and present your renewal notice to the technician at the counter. Before you head in to the office, be sure to schedule an appointment online. You can thank us later!

Have Something to Say? DMV is Listening!

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Have you visited a DMV field office recently and received excellent service? Or have you renewed your registration online using our website? How easy was it? The California Department of Motor Vehicles wants to know about your experience!

Because the DMV is committed to serving the public, we want to hear what you have to say. Whether you have a compliment, suggestion or complaint, the DMV greatly values your opinion.

Each month the department receives over 10,000 comments via our online survey, with the number of compliments outweighing the complaints. The responses we receive for the survey are used to evaluate our service in the field office, over the telephone and also on our website. Our hope is that through the survey, the customer experience as a whole will be improved.

If you would like to provide feedback for the DMV, we welcome you to share your thoughts. As a friendly reminder, please remember not to include any personal information – your security is important to us!

So please, Tell Us… How Are We Doing?

 

Resolve to be Safe Responsible Drivers

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It’s time to make a New Year Resolution! As 2013 comes to a close take a minute to reflect on all that was accomplished. For 2014 strive to be the best and create new attainable resolutions. Let’s face it drivers develop bad habits, so set a resolution to break these bad habits. A little dedication and hard work can keep the roadways safer for 2014.

Let’s resolve to be responsible and safe drivers:

  1. Never drink and drive, or drive buzzed
  2. End distracted driving, and drive phone-free
  3. Wear seat belts, every trip, every time
  4. Share the Road with motorcyclists, bicyclists, and pedestrians

DMV would like to wish you a Safe and Happy New Year!

 

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