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DMV and CA State Fair Pair Up for the Best 17 Days of Summer

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Looking for a summertime adventure? There may be no better place for fun in the sun than the California State Fair! It’s all you’ll want to see, do and eat July 10-26.

What’s got the DMV so excited about the state fair? It will be our first chance to show off our beautiful new outreach booth. We can’t wait for you to see it! Our staff will be there to answer all your driver license and registration questions and give you hands-on instruction for our online services. Did you know you can save time by registering your vehicle through your mobile device? You can—visit our booth and find out how!

For the kids, we’ll have coloring books and DMV Dan and Danielle paper cutouts they can take with them to join in their fair adventures. When they share a corn dog with Dan and Danielle, you can take a photo and post it on the DMV Facebook page. What better—and cuter—way to capture your time at this year’s California State Fair? Our booth will also have an Instagram frame so you can snap and send out your Instaselfie and be the envy of all your friends. Don’t forget to tag it with #CADMV. We’d like to check you out, too!

So break out the shorts and sandals, slip on your coolest pair of shades and join us for the best 17 days of summer. We’ll be in Building C with sunny smiles, ready to help!

Safe driving Facebook chat with teens & parents on June 26

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Summer is here! A season for barbecues, blockbusters, swimming, sunscreen and young love. But summer brings something else, too: School’s out, and that means more teens behind the wheel than any other time of year.

Did you know that the 100 days that fall between Memorial Day and Labor Day are the deadliest for young drivers on our roads? Teenagers are driving more often, with more friends, taking unfamiliar roads, heading to the beach or another recreational spot.

It’s part of our job to educate drivers young and old, and keep everyone on our roads safe. So this Friday, the DMV will be hosting a Facebook chat for parents and their teens to talk about safe driving practices.

We’ll address topics such as distracted driving, driving under the influence and parental roles and responsibilities. We’re happy to answer any questions about provisional driving restrictions or any other topics related to young drivers during the discussion.

All parents and teens driving in California are welcome to join the conversation. Details on how to participate are below.

June 26, 2015
11:00 a.m. – 12:00 p.m.

GUIDELINES

Please do not post any personal identifying information (phone number, address, driver license or identification card numbers, etc.),

Please do not post any profanity, racial or sexual comments or questions.

Depending on the amount of questions we receive, we may not be able to answer all of them, though we will try to answer as many as we can.

HOW TO POST A QUESTION TO DMV

LIKE the California DMV on Facebook (facebook.com/CADMV).

LOOK for the post that will kick off the conversation at 11 a.m. and add your questions/contributions as comments.

Big Fun with DMV this Summer!!!

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Looking for something to do with the family this summer?  Stop by the California State Fair! There will be fun packed events for everyone in the family.  When it gets too hot; cool off at the DMV booth inside Building C.  Here DMV staff can answer driver license or vehicle registration related questions while your kids color a DMV Dan or Danielle.

Skip the lines and learn how to schedule an appointment or pay for your vehicle registration online. Learn about these and the many other DMV services available online.  Thinking about getting a driver’s license? Make your way over to the booth and receive the 2013 California Driver Handbook.  DMV staff are available to provide assistance. 

“Like” us on Facebook or follow us on Twitter and upload the memories of your kids and their colorful DMV Dan or Danielle onto our page showing us the adventures you had at the State Fair.

Learn about California’s diverse industries and agriculture, enjoy your favorite fair food and take advantage of a great opportunity to speak to one of our amazing DMV staff members.

See you at the Fair!!!

Welcome to the Department of Motor Vehicles’ Blog

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Bernard Soriano Chief Information Officer

The California Department of Motor Vehicles (DMV) is excited to announce that we will be embarking on a six month pilot project that broadens our use of social media as channel for customer communication.  Our use of social media tools will expand the way the DMV conducts business by providing new and delivering innovative ways of customer service.  Currently, we have a presence on Facebook, Twitter, and YouTube where customers can interact with the DMV.  They can post and tweet related inquiries, find information, obtain news and receive announcements.

You may ask, why the use of social media?  It’s simple. Our goal has always been to continually improve customer service.  Social media networks provide a medium where millions of DMV customer’s communicate on a daily basis and provide many benefits such as: new ways for customers to communicate with DMV, easier and faster methods to deliver messages to the public, and the ability to respond to customer feedback, comments and questions with a quicker response time.

During the course of this pilot project we will be collecting data to help evaluate whether social media offers any value to the customer and the department.  This blog will be the vehicle to share the data we collect and any anecdotal information and observations.  Therefore, please feel free to comment and make suggestions; we are eager to hear them.

We, at the DMV, look forward to this next step into social media.  The Department will first use Twitter as our main tool to communicate with the public through social media and, in the coming months, increase interaction with our customers through Facebook.   The possibilities of social media are endless and we will continue to look for creative ways to serve the public as we progress.

To follow the DMV on Twitter, please visit www.twitter.com/CA_DMV.  To become a fan of the DMV on Facebook, please visit our Facebook Homepage.  If you have any questions or would like additional information, please visit www.dmv.ca.gov.